1. No physical shipping
Just4You sells personalized digital celebration websites and digital wedding invitations. We do not ship physical goods, so no courier charge, shipping address, or physical tracking number applies.
2. Standard self-service delivery
After successful payment verification, eligible self-service websites are normally published immediately or within a few minutes. The live link is displayed in your dashboard or confirmation screen and may also be sent to your registered email address. In unusual cases involving payment verification, media processing, or service interruption, provisioning may take up to 24 hours.
3. Scheduled delivery
If you purchase scheduled delivery, we send the published surprise link to the recipient email address at the date and time you provide. Delivery depends on the accuracy of that address, the selected time zone, email-provider availability, and spam filtering. You remain responsible for reviewing the page and delivery details before the scheduled time.
4. Custom and assisted orders
Where an order requires manual customization, we will state or agree the estimated delivery date before work begins. Delivery depends on receiving complete content, instructions, approvals, and any balance due. Customer delays may move the delivery date. Any materially different timeline agreed in writing for a custom order takes priority over this standard policy.
5. Hosting period
The base package includes 1 year of hosting from publication. A 3-year or lifetime hosting period applies only where that option is shown in the order and paid for. “Lifetime” means for as long as Just4You continues to operate the applicable hosted service; it does not transfer domain ownership or promise operation beyond circumstances reasonably within our control.
6. If delivery is delayed
Check your dashboard, confirmation email, spam folder, and payment status. If a paid self-service order is unavailable after 24 hours, email info@novantixtech.com with your registered email and payment or order ID. We will investigate the issue under our Refund and Cancellation Policy.
7. Service provider
Digital fulfilment is provided by Novantix Innovation Technologies Private Limited, CIN U62010TS2026PTC211521, Hyderabad, India. Support is available at info@novantixtech.com and +91 93477 62248.