Privacy

Privacy Policy

This policy explains how Novantix Innovation Technologies Private Limited handles personal information when you use Just4You.

Operated by a registered Indian company Updated 27 August 2026

Data controller

Novantix Technologies

Payment security

Credentials stay with the payment provider

Our commitment

We do not sell personal information

1. Who controls your information

Novantix Innovation Technologies Private Limited, CIN U62010TS2026PTC211521, is the operator of Just4You and the controller of personal information described in this policy. Just4You is a product name, not a separate legal entity.

2. Information we collect

  • Account and contact details, such as your name, email address, and authentication information.
  • Order and billing details, including the selected package, amount, payment status, transaction identifiers, and invoice details.
  • Content you provide, including recipient names, dates, messages, photos, audio, video, links, and delivery instructions.
  • Optional Instagram usernames, featuring consent, public post links, and reward-review status.
  • Optional draft-recovery preferences and a limited preview containing the recipient name, occasion, theme, progress step, and first photo.
  • Support communications, feedback, refund requests, and other information you send to us.
  • Technical and usage data, such as IP address, browser, device, page activity, referral source, and basic analytics.

Payment providers process your card, UPI, wallet, or banking credentials. We do not receive or store complete payment credentials such as your full card number, CVV, UPI PIN, or banking password.

3. How we use information

  • To create, host, deliver, and support your personalized digital website.
  • To authenticate users, administer accounts, process orders, confirm payments, issue invoices, and handle refunds.
  • To send transactional messages, scheduled deliveries, service notices, and responses to support requests.
  • To send one abandoned-draft reminder after 24 hours only when you explicitly request it.
  • To secure the service, prevent fraud and misuse, diagnose faults, and enforce our terms.
  • To understand service performance and improve features, usability, and customer support.
  • To meet accounting, tax, legal, regulatory, and dispute-resolution obligations.

4. When information is shared

We share information only where reasonably necessary to operate the service or comply with law, including with:

  • Payment providers such as Razorpay for payment processing, verification, fraud prevention, and refunds.
  • Cloud hosting, database, media storage, email, analytics, and security providers used to deliver Just4You.
  • Professional advisers, regulators, courts, law enforcement, or other authorities where legally required.
  • A successor organization in connection with a lawful merger, acquisition, restructuring, or transfer of the business.

We do not sell your personal information.

5. Visibility of celebration content

Celebration pages are designed to be shared by link. Anyone who receives an unprotected link may be able to view its content. If you enable passcode protection, recipients must enter that passcode, but you should still upload only content you are permitted to share. Guest messages and reactions may be visible on the applicable celebration page.

Reaction videos for the Instagram reward are sent directly through Instagram and are not uploaded to Just4You or Cloudinary. We store the creator's submitted Instagram username, featuring consent, public post link added by Admin, and reward-review status. The video and Instagram conversation remain subject to Instagram's privacy controls and policies.

6. Retention and security

Celebration content is normally retained for the hosting term you purchase, unless you request earlier deletion or retention is required for legal or dispute purposes. Account, transaction, invoice, and support records may be retained for the period required by applicable law and legitimate business needs. We use reasonable technical and organizational safeguards, but no online system can guarantee absolute security.

7. Your choices and rights

You may ask to access, correct, or delete personal information we control, or withdraw consent where processing relies on consent. Some records may need to be retained for legal, tax, fraud-prevention, or dispute purposes. To make a request, email info@novantixtech.com from the address linked to your account.

8. Contact

Privacy questions or complaints can be sent to info@novantixtech.com, phoned to +91 93477 62248, or addressed to Novantix Innovation Technologies Private Limited, Hyderabad, India.